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Configuring Botdoc SMTP on Brother MFC-L8900CDW Series

This guide explains how to configure a Brother MFP to send emails securely using Botdoc SMTP. We will install the required Root Certificate, configure the SMTP client, and test the setup.

🔑 Prerequisites

  • Access to the Brother Web Management (Web UI)

  • Administrator login credentials

  • Botdoc SMTP username and password (provided by Botdoc support)

  • GoDaddy Class 2 Certification Authority Root Certificate file (.pem format) - Download at https://aboutssl.org/go-daddy-root-certificates/

1️⃣ Install the GoDaddy Root Certificate

The Brother device must trust the GoDaddy Root CA before connecting to Botdoc SMTP.

  1. Go to: GoDaddy Root Certificates - https://aboutssl.org/go-daddy-root-certificates/

  2. Download the GoDaddy Class 2 Certification Authority Root Certificate in PEM format.

  3. In the Brother Web UI, navigate to:

    Network → Security → CA Certificate

  4. Click Import CA Certificate and upload the file.

    • Note: Brother devices only allow 2 CA Certificates at a time. If already full, delete one before uploading.

  5. After uploading, the certificate will appear in the list.

 

2️⃣ Configure Scan to Email

  1. In the Brother Web UI, click Scan → Scan Job E-mail Report.

  2. Click POP3/IMAP4/SMTP Client to configure the SMTP client.

3️⃣ Configure SMTP Credentials

  1. Under Send E-mail Settings (SMTP):

    • Server Address: apismtp.botdoc.io

    • Port: 587

    • SMTP Authentication Method: SMTP-AUTH

    • SMTP-AUTH Account Name: Botdoc username (provided by Botdoc)

    • Password: Botdoc password

    • SSL/TLS: Select TLS

    • Verify Server Certificate: ✅ Checked (if certificate step was completed)

    • Device E-mail Address: Botdoc email provided

  2. Leave Receive E-mail Settings empty (not required).

  3. Click Submit to save.

 

4️⃣ Test the Configuration

  1. Enter your email address.

  2. Check Test Send E-mail Configuration.

  3. Uncheck Test Receive E-mail Configuration.

  4. Click Submit. 

5️⃣ Verify Success

If the configuration is correct, you will see a success message:

✅ “It is verified that the specified e-mail send configuration is valid.”

 

🎉 Done!

Your Brother MFP is now configured to send scanned documents securely via Botdoc.