This guide explains how to configure a Brother MFP to send emails securely using Botdoc SMTP. We will install the required Root Certificate, configure the SMTP client, and test the setup.
🔑 Prerequisites
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Access to the Brother Web Management (Web UI)
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Administrator login credentials
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Botdoc SMTP username and password (provided by Botdoc support)
1️⃣ Install the GoDaddy Root Certificate
The Brother device must trust the GoDaddy Root CA before connecting to Botdoc SMTP.
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Go to: GoDaddy Root Certificates
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Download the GoDaddy Class 2 Certification Authority in PEM format.
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In the Brother Web UI, navigate to:
Network → Security → CA Certificate
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Click Import CA Certificate and upload the file.
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Note: Brother devices only allow 2 CA Certificates at a time. If already full, delete one before uploading.
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After uploading, the certificate will appear in the list.

2️⃣ Configure Scan to Email
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In the Brother Web UI, click Scan → Scan Job E-mail Report.
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Click POP3/IMAP4/SMTP Client to configure the SMTP client.

3️⃣ Configure SMTP Credentials
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Under Send E-mail Settings (SMTP):
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Server Address: apismtp.botdoc.io
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Port: 587
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SMTP Authentication Method: SMTP-AUTH
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SMTP-AUTH Account Name: Botdoc username (provided by Botdoc)
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Password: Botdoc password
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SSL/TLS: Select TLS
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Verify Server Certificate: ✅ Checked (if certificate step was completed)
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Device E-mail Address: Botdoc email provided
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Leave Receive E-mail Settings empty (not required).
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Click Submit to save.

4️⃣ Test the Configuration
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Enter your email address.
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Check Test Send E-mail Configuration.
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Uncheck Test Receive E-mail Configuration.
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Click Submit.

5️⃣ Verify Success
If the configuration is correct, you will see a success message:
✅ “It is verified that the specified e-mail send configuration is valid.”

🎉 Done!
Your Brother MFP is now configured to send scanned documents securely via Botdoc.