This guide walks you through configuring your HP MFP to send emails using Botdoc SMTP. We’ll install the required Root Certificate and set up the SMTP server.
🔑 Prerequisites
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Access to the HP MFP Embedded Web Server (EWS)
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Administrator login credentials
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Botdoc SMTP username and password (provided by Botdoc support)
1️⃣ Download the GoDaddy Root Certificate
Before configuring SMTP, you must install the GoDaddy Root CA certificate.
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Go to: GoDaddy Root Certificates
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Download the GoDaddy Class 2 Certification Authority in DER format.
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File will look like: gd-class2-root.cer
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2️⃣ Upload the Certificate to the HP MFP
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In the EWS menu, go to:
Security → Certificate Management
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Under CA Certificates, click Choose File and select the downloaded certificate.
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Click Install.
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After installation, verify that GoDaddy Class 2 Certification Authority appears in the certificate list.
3️⃣ Add SMTP Credentials
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Go to: Scan/Digital Send → Outgoing Email Servers (SMTP)
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In the same menu, click Add to create a new SMTP credential.

4️⃣ Configure SMTP Server
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Select I know my SMTP server address or host name and enter:
Server: apismtp.botdoc.io
Port: 587
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Check Enable SMTP SSL/TLS Protocol.
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Check Validate certificates for outgoing server connections.



5️⃣ Configure Server Usage
You may choose which functions will use this SMTP server:
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✅ Email & FAX (recommended)
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❌ Automated Emails (optional, only if required)

6️⃣ Test & Verify
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Go to the Summary and Test screen.
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Enter your email address and click Test.
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You should see a ✅ Success message and receive a Botdoc Push.
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Click Finish to save the configuration.
🎉 Done!
Your HP MFP is now configured to send scanned documents via Botdoc securely.