1. Botdoc Service Desk
  2. MFP Botdoc Integration

Configuring Botdoc SMTP on HP Color LaserJet Flow MFP M57

This guide walks you through configuring your HP MFP to send emails using Botdoc SMTP. We’ll install the required Root Certificate and set up the SMTP server.

🔑 Prerequisites

  • Access to the HP MFP Embedded Web Server (EWS)

  • Administrator login credentials

  • Botdoc SMTP username and password (provided by Botdoc support)


1️⃣ Download the GoDaddy Root Certificate

Before configuring SMTP, you must install the GoDaddy Root CA certificate.

  1. Go to: GoDaddy Root Certificates

  2. Download the GoDaddy Class 2 Certification Authority in DER format.

    • File will look like: gd-class2-root.cer


2️⃣ Upload the Certificate to the HP MFP

  1. In the EWS menu, go to:

    Security → Certificate Management

  2. Under CA Certificates, click Choose File and select the downloaded certificate.

  3. Click Install.

  4. After installation, verify that GoDaddy Class 2 Certification Authority appears in the certificate list. 

 

3️⃣ Add SMTP Credentials

  1. Go to: Scan/Digital Send → Outgoing Email Servers (SMTP)

  2. In the same menu, click Add to create a new SMTP credential.


4️⃣ Configure SMTP Server

  1. Select I know my SMTP server address or host name and enter: 

Server: apismtp.botdoc.io
Port: 587
  1. Check Enable SMTP SSL/TLS Protocol.

  2. Check Validate certificates for outgoing server connections.

 
 

5️⃣ Configure Server Usage

You may choose which functions will use this SMTP server:

  • Email & FAX (recommended)

  • Automated Emails (optional, only if required)

 

6️⃣ Test & Verify

  1. Go to the Summary and Test screen.

  2. Enter your email address and click Test.

  3. You should see a ✅ Success message and receive a Botdoc Push.

  4. Click Finish to save the configuration.

     


🎉 Done!

Your HP MFP is now configured to send scanned documents via Botdoc securely.