Configuring Botdoc SMTP on Lexmark MFP (MX622adhe)

This guide explains how to configure your Lexmark MFP to send emails securely using Botdoc SMTP. We’ll install the required a new Root Certificate, configure SMTP settings, and test by sending a scanned document via email.

🔑 Prerequisites

• Access to the Lexmark Embedded Web Server (EWS)

• Administrator login credentials

• Botdoc SMTP username and password (provided by Botdoc support)

1️⃣ Install the GoDaddy Root Certificate

Before configuring SMTP, the Lexmark must trust the GoDaddy Root CA.

1. Go to: GoDaddy Root Certificates

2. Download the GoDaddy Class 2 Certification Authority in DER or PEM format.

   • File name example: gd-class2-root.cer

3. Open the Lexmark EWS in your browser.

4. Go to Security → Certificate Management.

5. Under Manage CA Certificates, click Upload CA and select the certificate file.

6. Verify that The GoDaddy Group, Inc. appears in the list.

2️⃣ Configure SMTP Server

1. In the EWS menu, click Email.

2. Complete the fields as follows:

   • Primary SMTP Gateway: apismtp.botdoc.io

   • Port: 587

   • Reply Address: Botdoc email account provided to you

   • Use SSL/TLS: Required

   • Require Trusted Certificate: ✅ Checked (after completing certificate step)

   • SMTP Server Authentication: Login / Plain

   • Device Credentials: Use credentials provided by Botdoc (username@botdoc.io + password)

3. Save the settings.

3️⃣ Test the Configuration

To test:

1. Go to the Lexmark printer control panel.

2. Select the Email option.

3. Scan a document and send it to your email.

4. You should receive the file via Botdoc SMTP.

5. If it does not work, return and check the SMTP Connection Log for more information, or disable the “Require Trusted Certificate”

 

🎉 Done!

Your Lexmark MFP is now configured to send scanned documents securely via Botdoc.