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Configuring Botdoc SMTP on Sharp BP-50C26

This guide explains how to configure a Sharp BP-50C26 multifunction printer to send scanned documents via Botdoc SMTP. The process consists of installing the CA certificate and configuring SMTP settings, followed by a built-in connection test.

Prerequisites

  • Access to the Sharp MFP web interface (via IP address)

  • Administrator credentials

  • Botdoc SMTP username and password

 

Step 1: Import the CA Certificate

  1. Log in to the Sharp web interface as Administrator.

  2. Navigate to:

    System Settings → Security Settings → CA Certificate Management

sharp_01_certificate

sharp_02_certificate

  1. Go to the Botdoc-recommended certificate page: https://aboutssl.org/go-daddy-root-certificates/ 
  2. Download the GoDaddy Class 2 Certification Authority Root Certificate (PEM/.crt format)
  3. Click Import on the MFP Admin portal.

  4. Upload the downloaded certificate file to the device.

  5. After import, confirm that the certificate appears in the list.

  6. Reboot the device if prompted to apply certificate changes.

 

 Step 2: Open Network Settings

  1. Go to System Settings.

  2. Click Network Settings to access SMTP configuration.

sharp_03_smtp_config

 

Step 3: Configure SMTP Settings

Under SMTP Settings, enter the following values:

Setting

Value

Primary Server

apismtp.botdoc.io

Port Number

587

Sender Name

Your store or company name

Sender Address

Your Botdoc email

Enable SSL/TLS

Enabled

Authentication Method

SMTP Authentication

User Name

Your Botdoc email

Password

Your Botdoc password

Change Password

Checked (when setting password)

After completing all fields:

  1. Click Save.

  2. Use the Execute button under Connection Test to verify connectivity.

  3. Save and Reboot the device.

sharp_04_smtp_config

 

Step 4: Verify Email Functionality

If the Connection Test succeeds:

  1. Go to the Sharp MFP control panel.

  2. Use Scan to Email to send a test document.

  3. Confirm the email is delivered successfully.

Done!

Your Sharp BP-50C26 is now configured to securely send emails using Botdoc SMTP, with TLS enabled and certificate validation in place.