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Configuring Botdoc SMTP on Sharp BP-50C26

This guide explains how to configure a Sharp BP-50C26 multifunction printer to send scanned documents via Botdoc SMTP. The process consists of installing the CA certificate and configuring SMTP settings, followed by a built-in connection test.

Prerequisites

  • Access to the Sharp MFP web interface (via IP address)

  • Administrator credentials

  • Botdoc SMTP username and password

 


Step 1: Import the CA Certificate

  1. Log in to the Sharp web interface as Administrator.

  2. Navigate to:

    System Settings → Security Settings → CA Certificate Management

sharp_01_certificate

sharp_02_certificate

  1. Click Import.

  2. Upload the GoDaddy Root CA certificate provided by Botdoc.

  3. After import, confirm that a certificate similar to Go Daddy Class 2 Certification Authority appears in the list.

  4. Reboot the device if prompted to apply certificate changes.

 


 Step 2: Open Network Settings

  1. Go to System Settings.

  2. Click Network Settings to access SMTP configuration.

sharp_03_smtp_config

 


Step 3: Configure SMTP Settings

Under SMTP Settings, enter the following values:

Setting

Value

Primary Server

apismtp.botdoc.io

Port Number

587

Sender Name

Your store or company name

Sender Address

Your Botdoc email

Enable SSL/TLS

Enabled

Authentication Method

SMTP Authentication

User Name

Your Botdoc email

Password

Your Botdoc password

Change Password

Checked (when setting password)

After completing all fields:

  1. Click Save.

  2. Use the Execute button under Connection Test to verify connectivity.

  3. Save and Reboot the device.

sharp_04_smtp_config

 


Step 4: Verify Email Functionality

If the Connection Test succeeds:

  1. Go to the Sharp MFP control panel.

  2. Use Scan to Email to send a test document.

  3. Confirm the email is delivered successfully.


Done!

Your Sharp BP-50C26 is now configured to securely send emails using Botdoc SMTP, with TLS enabled and certificate validation in place.