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      Configuring Botdoc SMTP on Toshiba e-STUDIO MFP (TopAccess)

      This guide explains how to configure a Toshiba e-STUDIO MFP to securely send emails using Botdoc SMTP. The setup includes installing the Root Certificate and configuring SMTP with TLS authentication.

      🔑 Prerequisites

      • Access to the MFP’s TopAccess Web Interface

      • Administrator login credentials

      • Botdoc SMTP username and password (provided by Botdoc support)

      • GoDaddy Root Certificate file (.pem format)

      Install the GoDaddy Root Certificate

      Before configuring SMTP, the Toshiba must trust the GoDaddy Root Certificate.

      1. Log into the device’s TopAccess Web Interface (http://<printer-ip>) as Admin.

      2. In the left menu, go to:

        Administration → Security → Certificate Management

      3. Under CA Certificate, select CA Certificate (PEM), then click Choose File.

      4. Upload the GoDaddy certificate file you downloaded from GoDaddy Root Certificates.

      5. Click Upload to install it. 

      Configure SMTP Client

      • In the left menu, go to:

        Administration → Setup → Email 

       

      • Fill in the From Address and From Name (this will appear as the sender when scanning to email).

        Then click Settings next to Network Setting → SMTP Client.

         

      • In the SMTP Client window, enter the following details:

       

      Setting

       

      Value

       

      Enable SMTP Client

      Enable

      Enable SSL/TLS

      Verify with imported CA certification(s)

      SSL/TLS Type

      STARTTLS

      SMTP Server Address

      apismtp.botdoc.io

      Authentication

      Login

      Login Name

      Your Botdoc username

      Password

      Your Botdoc password

      Port Number

      587

      Timeout

      30 seconds
       

      • Click Save, then click Execute to run a test and confirm a successful connection.

       
       

      ✅ Step 6: Verify Configuration

      After clicking Execute, you should see a success message indicating the SMTP test passed.

      Your Toshiba MFP is now ready to send documents securely through Botdoc SMTP.

      🎉 Done!

      Your Toshiba e-STUDIO MFP is successfully configured to use Botdoc SMTP with TLS encryption and a trusted GoDaddy certificate.