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Configuring Botdoc SMTP on Toshiba e-STUDIO MFP (TopAccess)

This guide explains how to configure a Toshiba e-STUDIO MFP to securely send emails using Botdoc SMTP. The setup includes installing the Root Certificate and configuring SMTP with TLS authentication.

🔑 Prerequisites

  • Access to the MFP’s TopAccess Web Interface

  • Administrator login credentials

  • Botdoc SMTP username and password (provided by Botdoc support)

  • GoDaddy Class 2 Certification Authority Root Certificate file (.pem format) - Download at https://aboutssl.org/go-daddy-root-certificates/


Install the GoDaddy Root Certificate

Before configuring SMTP, the Toshiba must trust the GoDaddy Root Certificate.

  1. Log into the device’s TopAccess Web Interface (http://<printer-ip>) as Admin.

  2. In the left menu, go to:

    Administration → Security → Certificate Management

  3. Under CA Certificate, select CA Certificate (PEM), then click Choose File.

  4. Upload the GoDaddy Class 2 Certification Authority Root Certificate certificate file you downloaded from GoDaddy Root Certificates -> https://aboutssl.org/go-daddy-root-certificates/.

  5. Click Upload to install it. 


Configure SMTP Client

  • In the left menu, go to:

    Administration → Setup → Email 

 
  • Fill in the From Address and From Name (this will appear as the sender when scanning to email).

    Then click Settings next to Network Setting → SMTP Client.

     
  • In the SMTP Client window, enter the following details:

 

Setting

 

Value

 

Enable SMTP Client

Enable

Enable SSL/TLS

Verify with imported CA certification(s)

SSL/TLS Type

STARTTLS

SMTP Server Address

apismtp.botdoc.io

Authentication

Login

Login Name

Your Botdoc username

Password

Your Botdoc password

Port Number

587

Timeout

30 seconds

 
  • Click Save, then click Execute to run a test and confirm a successful connection.

 
 

✅ Step 6: Verify Configuration

After clicking Execute, you should see a success message indicating the SMTP test passed.

Your Toshiba MFP is now ready to send documents securely through Botdoc SMTP.


🎉 Done!

Your Toshiba e-STUDIO MFP is successfully configured to use Botdoc SMTP with TLS encryption and a trusted GoDaddy certificate.