1. Botdoc Service Desk
  2. MFP Botdoc Integration

Configuring Botdoc SMTP on Xerox B225 MFP

This guide explains how to configure a Xerox MFP (B225 series) to securely send emails using Botdoc SMTP. The setup includes installing the Root Certificate, configuring SMTP settings, and performing a connection test.

🔑 Prerequisites

  • Access to the Xerox Embedded Web Server (EWS)

  • Administrator login credentials

  • Botdoc SMTP username and password (provided by Botdoc support)


Install the GoDaddy Root Certificate

Before configuring SMTP, the Xerox MFP must trust the GoDaddy Root Certificate.

  1. Go to the printer’s IP address in your browser (e.g., http://192.168.x.x).

  2. Log in as Admin.

  3. In the left menu, click Security → Certificate Management.

  4. Under Manage CA Certificates, click Upload CA.

  5. Choose the GoDaddy Class 2 Certification Authority certificate file (download it from GoDaddy Root Certificates, in DER format).

  6. After uploading, the certificate will appear in the list of CA Certificates.

 

Configure SMTP Settings

  1. In the left menu, click Email.

  2. Complete the following fields:

    • Primary SMTP Gateway: apismtp.botdoc.io

    • Primary SMTP Gateway Port: 587

    • Secondary SMTP Gateway: apismtp.botdoc.io

    • Secondary SMTP Gateway Port: 587

    • SMTP Timeout: 30

    • Reply Address: your Botdoc email address

    • Use SSL/TLS: Required

    • Require Trusted Certificate: ✅ Checked

    • SMTP Server Authentication: Login / Plain

    • Device User ID: (your Botdoc username)

    • Device Password: (your Botdoc password)

    • Test Recipient Email Address: your email

  3. Click Save, then Test to validate the connection.


Test and Verify

  1. After clicking Test, a confirmation window should display:

    “SMTP setup successful.”

  2. Click OK to finish. 


🎉 Done!

Your Xerox MFP is now fully configured to send emails securely through Botdoc SMTP using TLS encryption and a trusted GoDaddy Root Certificate.