FAQs
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      1. Botdoc Service Desk
      2. FAQs

      Is Botdoc Only for Businesses?

      Botdoc is built for both organizations and individuals who need a secure way to send and receive sensitive information. While many of our customers are businesses in regulated industries, the platform is also available to anyone who wants simple, encrypted, and secure digital transportation of documents and data.

      Who Uses Botdoc?

      Botdoc is used across a wide range of regulated industries, including:

      • Automotive

      • Finance and Banking

      • Healthcare

      • Education

      • Government

      These organizations trust Botdoc because the platform meets strict security and privacy standards, including:

      • SOC 2

      • Privacy Shield

      • PCI

      • HIPAA

      • GDPR

      • FERPA

      Can an Individual Use Botdoc?

      Yes. Botdoc can be used by security-conscious individuals who want to share or receive private, personal, or sensitive information without exposing it through email, text, or unsecured links. Every transfer is protected with end-to-end encryption and requires no logins, apps, or passwords from the recipient.

      What Services Does Botdoc Provide?

      Botdoc provides a secure digital transfer platform that allows you to:

      • Collect documents, photos, IDs, or other sensitive files from customers or clients

      • Send documents or private information securely

      • Request signatures, uploads, or confirmations

      • And more!

      All transfers are designed to be fast, secure, and user-friendly for both sender and recipient.

      If you have any questions, please feel free to reach out to sales@botdoc.io or support@botdoc.io